PRIVACY POLICY

PRIVACY STATEMENT

We take your privacy seriously. This Privacy Statement explains how Charmett (“we,” “us,” or “our”) collects, uses, shares, and processes your information.

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. Personal data may also include anonymous information linked to other information that can identify you.

Personal data does not include information that has been permanently anonymized or combined in a way that no longer allows us to identify you.

Promoting Safety and Security

We follow the principles of legality, fairness, and transparency. We collect and process only the personal data reasonably necessary for specific purposes and use technical and administrative measures to protect it.

We may use personal data to verify accounts and user activity, prevent fraud, investigate suspicious or potentially unlawful activity, and identify violations of our terms or policies. This processing is based on our legitimate interest in maintaining the safety and security of our products and services.

What Personal Data We Collect

i. Data You Provide

We collect personal data that you provide when you use our products or services or otherwise interact with us, including when you:

• Create an account

• Contact our customer service team

• Participate in an online survey

• Use our online help or chat services

• Make a purchase

When you make a purchase, we may collect payment information, card details, account information, authentication information, and other information necessary to process your order.

ii. Data About Your Use of Our Services and Products

When you visit our website, we may collect information about:

• The type of device you use

• Your device identifier

• Your operating system

• Your internet browser

• Website usage information

• Diagnostic information

• Your interactions with our products and services

We use this information to operate, maintain, analyze, and improve our website, products, and services.

How We Use Your Personal Data

We generally use personal data to provide, improve, and develop our products and services, communicate with you, offer relevant advertising, and protect Charmett and our customers.

i. Providing, Improving, and Developing Our Products and Services

We use personal data to provide, improve, and develop our products, services, and advertising.

This may include using personal data for:

• Data analysis

• Research

• Audits

• Service improvement

• Business continuity

• Administration of contests or promotions

Certain activities may be subject to additional rules explaining how personal data is used. We encourage you to review those rules before participating.

ii. Communicating With You

Subject to your prior consent where required, we may use personal data to:

• Send marketing communications about our products and services

• Communicate with you about your account or transactions

• Inform you about our policies and terms

• Process and respond to your requests

• Personalize your experience

• Measure the effectiveness of promotional campaigns

Subject to your prior consent, we may share personal data with third-party partners that assist with marketing communications.

You may withdraw your consent at any time by contacting us.

Definition of Cookies

Cookies are small text files used to store information on web browsers.

Cookies are commonly used to store and receive identifiers and other information on computers, phones, and similar devices. We may also use related technologies, including browser storage, device identifiers, and software tools.

In this Privacy Statement, all such technologies are referred to as “cookies.”

Use of Cookies

We use cookies to provide, protect, and improve our products and services.

Cookies may be used to:

• Personalize content

• Provide and measure advertising

• Understand user behavior

• Remember preferences

• Improve website performance

• Support a safer browsing experience

The specific cookies used may vary depending on the website features and services you access.

Disclosure of Personal Data

We may share certain personal data with strategic partners that assist us in providing products, services, advertising, and customer support.

Personal data is shared only when necessary to provide or improve our products, services, and advertising.

We will not share personal data with third parties for their own marketing purposes without your prior consent.

Data Disclosure, Storage, Transfer, and Processing

i. Fulfilment of Legal Obligations

We may process personal data when necessary to comply with applicable laws and legal obligations.

Where the General Data Protection Regulation applies, processing that requires consent will be based on Article 6(1) of the GDPR.

ii. Business Operations and Transactions

We may share personal data with affiliated companies.

If Charmett becomes involved in a merger, reorganization, acquisition, joint venture, transfer, sale, bankruptcy, or similar business transaction, personal data may be transferred to the relevant third party.

We may also disclose personal data when reasonably necessary to:

• Protect our rights

• Pursue available remedies

• Enforce our terms and conditions

• Investigate fraud

• Protect our operations

• Protect our customers and users

iii. Legal Compliance, Security, and Protection of Rights

We may disclose personal data when required by law, legal process, litigation, or a valid request from public or governmental authorities.

We may also disclose personal data when we reasonably believe it is necessary for law enforcement, security, or other matters of public importance.

Children

Our products and services are intended for adults.

We do not knowingly collect, use, or disclose personal data from children under the age of 16.

If we learn that personal data has been collected from a child under 16, we will take reasonable steps to delete it as soon as possible.

Please contact us immediately if you believe a child under 16 has provided personal data to Charmett.

Your Rights

We take reasonable steps to help ensure that personal data is accurate, complete, and current.

Depending on applicable law, you may have the right to:

• Access your personal data

• Correct inaccurate personal data

• Request deletion of personal data

• Restrict the processing of personal data

• Object to certain processing activities

• Receive personal data in a structured and commonly used format

• Submit a complaint to an appropriate data protection authority

To protect your privacy and the security of your personal data, we may request information necessary to confirm your identity and verify your request.

Applicable laws or regulatory requirements may allow or require us to refuse certain requests.

You may contact us to exercise your rights. We will respond within a reasonable period and, where applicable, within 30 days.

Third-Party Websites and Services

Our website, products, and services may contain links to third-party websites, products, or services.

We are not responsible for:

• The privacy practices of third parties

• Third-party policies

• Third-party content

• Third-party products or services

• Information collected independently by third parties

This Privacy Statement applies only to personal data collected by Charmett through our products and services.

We encourage you to review the privacy policies of third parties before using their websites, products, or services.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical safeguards designed to protect personal data and prevent unauthorized access, disclosure, alteration, or misuse.

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to This Privacy Statement

We may periodically update this Privacy Statement to reflect changes in technology, industry practices, business operations, or regulatory requirements.

Your continued use of our products or services after an updated Privacy Statement takes effect means that you accept the revised policy.

If you do not agree with the updated Privacy Statement, please stop using our products and services and contact us to close any account you may have created.

Contact Us

For questions about this Privacy Statement or how your personal data is handled, please contact:

Email: DorianArmstrongpp@outlook.com